Return
NOTES ON RETURNS PROCESSING
Would you like to return or exchange something?
Of course we think that's a pity, but it can happen!
That's how it works:
Just load here
IMPORTANT!
The return costs are borne by the customer.
And of course we can only unworn goods or undamaged goods in their original condition inside 14 days withdraw. In the event of an incorrect delivery/defective item, we will of course send you a return label.
Community masks cannot be exchanged for hygienic reasons!
The refund will be made via the respective means of payment within 14 working days after receipt and inspection of the goods. We will inform you about the exact status by email.
Please send your return to the following address:
DEFEED
Feldhof 14
40699 Erkrath
Germany
Customer service contact:
If you have any questions, please contact our customer service, stating your name and order number kundenservice@defeed.de to the side.